These general terms describe the basis on which private transfer enquiries and reservations are handled. The operator should complete the business-specific fields and obtain local legal review before publishing.
Operator details
Contracting business: URZ GLOBAL GRUP İÇ VE DIŞ TİC LTD ŞTİ. Tax number: 8940913432. Registered address: [REGISTERED ADDRESS]. The operator identifies Türkiye’s Consumer Protection Law No. 6502 and Regulation on Distance Contracts as the legal framework. Their application to each service and jurisdiction require legal review: [GOVERNING LAW AND JURISDICTION]. This reference does not determine cancellation fees or refund deadlines.
Requests and reservations
A quote is an estimate until the operator confirms the reservation. Customers are responsible for providing accurate contact, arrival, passenger, luggage and accommodation details and for checking the confirmation.
Service delivery
The operator will use reasonable efforts to provide the confirmed vehicle and service. Operational changes may occasionally be necessary for safety, availability, traffic, weather or other circumstances outside reasonable control. The operator should publish any specific limits or inclusions that apply to a booking.
Payment
Any price, currency, payment deadline, taxes and payment method applicable to a reservation should be shown before payment. Hosted payment providers may apply their own terms.
Customer conduct and luggage
Passengers must follow reasonable safety instructions and are responsible for belongings kept with them. The operator should confirm its rules for child seats, oversized luggage, pets, accessibility and conduct.
Liability
Nothing in these terms limits rights or liabilities that cannot legally be limited. Any remaining liability wording must be reviewed for the jurisdictions in which the service is sold.